Terms of Service

At AVI Customs Brokers, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information such as your name, email address, phone number, and details related to pet shipping inquiries when you:

Fill out a contact or inquiry form

Request services or information

Communicate with us via email or phone

Our AVI Customs App is fully GDPR compliant and your data is secure

We may also collect non-personal data such as browser type, device information, and website usage for analytics purposes.

How We Use Your Information

Your information is used to:

Respond to inquiries and provide requested services

Coordinate pet shipping and logistics

Improve our website and customer experience

Communicate important updates related to our services

We do not sell, rent, or trade your personal information to third parties.

Information Sharing

We may share your information only with trusted partners (such as professional pet shippers or service providers) when necessary to fulfill your request or provide services. All partners are required to protect your information.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of online transmission is 100% secure.

Cookies

Our website may use cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Your Consent

By using our website, you consent to this Privacy Policy and the collection and use of your information as described.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through our website.